Some courses will require you to complete exams in a proctored setting. An exam is "proctored" when it is taken under the supervision of another person, typically an academic professional who is not related to you. For a self-paced, university-level course, you have three options for proctors:

  1. the Mizzou Online Exam Office
  2. an approved testing site,
  3. the online testing service, Examity.

Live in Columbia, Missouri
Exams at Mizzou Online

  • You must be eligible to take your exam at time of your request.
  • Appointments are required.
  • Seats are subject to availability.
  • We require two business days advance notice. Final exams MUST be scheduled a minimum of two business days before your course end date. See Tips for Students.

Scheduling

To schedule an exam,

  1. Select the "Request an Exam" option listed in your course home page
  2. In the exam information section, click "Request This Exam" on the exam you are eligible to take. If ineligible, you will receive an error message listing the reasons you are unable to test.
  3. Click "Continue" under "I will take my examination at Mizzou Online's office"
  4. A minimum of two business day notice is required.
  5. Review the seating calendar. You will only see times where seats are available. Select and confirm your preferred date and time. Please choose an appointment time that does not conflict with your campus classes and exams, work, or other personal commitments.
  6. You will receive an automated email confirming your test appointment. Please review the message carefully and familiarize yourself with the Test Day Procedures section below.

Location

Exams are given in 10 Heinkel Building unless otherwise notified. The Heinkel Building address is 201 S. 7th Street. Please use the 7th Street entrance and take elevator or stairs to basement. Mizzou Online does not validate parking or offer parking passes. You may also view available parking spaces on the MU Parking and Transportation Services website.

Regular hours

Appointment time blocks are Monday — Friday:

  • Block 1: 8 a.m. to 10 a.m.
  • Block 2: 9 a.m. to 11 a.m.
  • Block 3: 10 a.m. to 12 noon
  • Block 4: 11 a.m. to 1 p.m.
  • Block 5: 1 p.m. to 3 p.m.
  • Block 6: 2 p.m. to 4 p.m.
  • Block 7: 3 p.m. to 4:55 p.m.

All student exam activity ends at 4:55 p.m. Our office closes at 5 p.m.

Exams must be submitted before the office closes regardless of the time limit allotted for the exam. Exams longer than 2 hours are not eligible to be scheduled in Block 7.

Note Business days are Monday through Friday except for University holidays.

Evening hours

We offer evening blocks from 4:00p.m. to 6:00 p.m. and from 5:00 p.m. to 6:55 p.m. on the first and third Tuesday of each month (excluding holidays.)

To take an exam during the scheduled evening hours, you must:

  • Be eligible at the time you request the exam
  • Request an appointment at least two business days in advance
  • Email Exams@Missouri.edu to request a seat

Note Evening exams must start by 5 p.m. and end at 6:55 p.m. Exams longer than two hours are not eligible for evening sessions.

Test day procedures

Students will:

  • Arrive 10-15 minutes before the scheduled testing time. Late arrivals will not be permitted to test.
  • Use bathroom, review notes, and/or finish food or drink items before entering the check in area.
  • Place all personal belongings in a locker. No cell phones, smart watches, personal electronics, bags, wallets, hats, coats/jackets, sunglasses, books, notes, food or drink are permitted in the exam area.
  • Bring and present a photo ID (e.g., valid MU ID, driver's license, passport, or military ID).
  • Give ID and locker key to proctors before receiving test materials.
  • Turn out pockets and roll up sleeves at request of proctors.

Note
Exam areas are under video surveillance. Accessing any personal electronics, including, but not limited to, cell phones, laptops, watches and any other non-medical devices during an exam is strictly prohibited. Leave any such devices in your assigned locker. If a proctor sees such a device, or anything resembling such a device, your examination will immediately end and you will be reported to your instructor. Additionally, a recording of any such incident will be provided to your instructor. Academic dishonesty will be dealt with according to University of Missouri policy.

Testing Center staff will:

  • Check student photo ID, then retain the ID and locker key at check-in station.
  • Request student to turn out pockets and roll up sleeves.
  • Provide the student with testing materials and instructions.
  • Direct the student to a specified seating area (where student will be under both visual and video observation)
  • Enforce exam time limits.
  • Ensure that students do not use any prohibited materials/resources.
  • Collect all scratch paper and other test materials.
  • Return ID and locker key at end of exam.

Cancellations

  • Only 1 cancellation is permitted.
  • Missing your appointment is considered a cancellation.
  • You are able to complete one cancellation in your Course Status page. Click the “cancel my exam” link and follow the prompts.
  • Once you confirm the cancellation, you will be able to enter a new appointment request. The two business day minimum will apply.
    • Rescheduling may not always be possible or in your best interest if your class meets one of these criteria: expires in four weeks or less from the date of the original appointment, it fulfills a financial aid benefit- such as a PELL grant, or it is required for graduation at end of the current term.
    • If you do not keep an appointment, we will list you as a no-show which will count as the one allowed cancellation.
  • If you have questions about how a cancellation may affect you, please contact Mizzou Online before cancelling your appointment.
  • If you fail to keep the rescheduled appointment, you will be prohibited from requesting the exam for a third time. You will be required to take the exam elsewhere with an approved proctor, unless you have written documentation of serious, extenuating circumstances. Contact Exams@Missouri.edu with questions about cancellation of a second appointment.
  • The only other approved face-to-face testing site in Columbia, MO is MU Testing Services located in Parker Hall; this site will assess a proctoring fee. A formal request must be submitted through your course site in order to test there. We require a minimum of one business day advance notice to deliver exams.

Tips for students

  • Schedule all exams as early as you are able because seats are limited and fill quickly during peak times such as finals week.
  • If you are unable to obtain a seat in our office, you may schedule your exam elsewhere with an approved proctor, or with Examity, if listed as a testing option. The only other approved site in Columbia, MO is MU Testing Services located in Parker Hall; this site will assess a proctoring fee. A formal request must be submitted through your course site in order to test there. We require a minimum of one business day advance notice to deliver exams. You may use the exam request link in your course to determine other pre-approved off-campus locations. If testing off-campus, UPS delivery may be required to ensure your exam arrives in time to meet your deadline. Please call Mizzou online for UPS shipping information.
  • We recommend that you complete your course at least 3 weeks prior to the course expiration date or the date you need to have a report of credit.
  • Please review the Self-Paced Course Completion Guidelines to ensure you meet your deadlines.
  • Refer to the self-paced course completion PDF to plan your work and if you need assistance with a course completion plan, please contact mumzongradstu1@umsystem.edu.

Live outside Columbia, Missouri area
Exams taken at other locations

If you do not wish to take your exam at the Mizzou Online office, select the "Request an Exam" option listed in your course. You will be guided through selecting an approved testing site in your area.

Finding an approved proctoring site

Mizzou Online reserves the right to approve or reject proposed exam proctors or exam locations at any time.

Relatives and co-workers or work supervisors are not eligible to serve as proctors regardless of educational credentials.

Scheduling

You are responsible for scheduling a testing time with your selected site and for any accrued proctor fees. Exams will be mailed to the approved testing site. Please allow 7-10 business days for Mizzou Online to process your exam request.

If you are unable to schedule a testing time with one of the approved sites, you will be prompted to submit another location or individual for approval.

Expedite exam shipping

If you are under a time constraint or testing internationally, please contact Mizzou Online for information regarding expedited delivery and/or return of your exams. Call 573-882-2491 for rates.

  • Paying for expedited delivery does not speed the processing of an exam request, only the delivery of the exam.
  • Your proctor may return your exam electronically. You are responsible for any fees for this service assessed by your proctoring site. The original hardcopy of the exam must still be returned to our office.
  • Expedited shipping is strongly suggested for all exams being sent outside of the USA. It may take 4-8 weeks for exams sent via standard postal mail to arrive at international locations. Return postage is not included. You must provide the proctor with a postage paid mailer from the courier service of your choice.

Approved proctors typically include:

  • Any University of Missouri Extension Center in the state: Northeast Missouri, Northwest Missouri, Southeast Missouri, Southwest Missouri;
  • Any accredited university, college, or community college testing center
  • The distance education offices of institutions that are members of the University Professional Continuing Education Association (UPCEA);
  • Any public library; or the library of any accredited university, college, or community college, under the supervision of a certified professional librarian;
  • U.S. Embassies;
  • Military base education or training officers.

Online testing service
Schedule exams with Examity

A limited number of Mizzou Online courses offer online remote proctoring service through Examity. The Examity option will only appear in eligible courses as a testing option under the Request an Exam link of the course menu.

This service will charge you a proctoring fee based on the length of the test and how far in advance you make the appointment. We recommended that you schedule appointments a minimum of 72 hours (3 days) in advance to avoid paying additional premium service fees and to ensure you obtain an appointment that suits your personal schedule.

Fees

Standard fee for exams lasting 90 – 120 minutes: $12.50

On demand scheduling fee:

Appointments made with less than 24 hours advance notice will accrue an additional $5.00 extra per exam AND are subject to availability

Cancellation/Rescheduling fee:

$5.00 of the pre-paid appointment fee will NOT be refunded for tests cancelled or rescheduled within 24 hours of the existing appointment

How to use Examity

Scheduling exam

  1. Open your class.
  2. Click the request an exam link, choose Examity.
  3. Click on Examity proctoring service link on Check Your Progress page.
    • Create user profile.
    • Run systems check.
    • Schedule and pay for exam appointment.

Take the exam

  1. A minimum of 15 minutes prior to your appointment time, log into your class and open the Check your Progress page.
  2. Scroll to, then click, the link Logon to Examity proctoring service. The link is directly above the course grading scale.
  3. You will be redirected to Examity’s site. Follow their prompts to initiate your appointment and access your exam. Refer to the Mizzou Online Student Quick Guide for guidance.

Requirements

  • You must have a photo ID on hand for every exam.
  • You must complete the Computer Requirements Check before your exam to ensure your computer is compatible with their system.
  • You must have a webcam and microphone enabled.
  • It is your responsibility to set up your Examity account and schedule exams in advance of their due dates.
  • You will be responsible for paying the proctoring fees for the online service.
  • You must plan ahead to have a quiet, private area for your testing session.
  • You should plan ahead to insure that you are not interrupted by your cell phone or other people during your exam period. People entering your exam area while you are testing can result in your exam being stopped/ disqualified.
  • Your desk/work station must be clear of any notes, books, papers, or personal electronics.
  • You are expected to remain at your computer for the duration of the exam. Getting out of your seat or staring off screen is not permitted.
  • Important Examity will end your exam session if any of the following behaviors occur and an incident report will be sent to your instructor for further action.
    • You leave the room- no bathroom breaks will be allowed.
    • Proctor sees another person enter the room or is observed in the room (other than small child/infant).
    • Proctor hears you or another person speaking during the exam.
    • Proctor hears you rustling papers, or other unusual sounds.
    • Proctor sees you access a prohibited item (books, notes, papers, personal electronics, calculators, headphones or other devices) or you attempt to open any programs, additional web browsers, websites or documents.
    • Proctor observes prohibited items in your work area during room scan or requested re-scan.
    • You refuse to comply with proctor’s request to re-scan work area.

Students with disabilities

If disability-related accommodations are necessary (for example, a note taker, extended time on exams, captioning), please register with the MU Disability Center and send a copy of your Memo of Accommodation to both your instructor and exams@missouri.edu. Mizzou Online must have your Memo a minimum of two weeks in advance of the FIRST test date to ensure the instructor has time to adapt the exam.

If you have questions, please email the Mizzou Online Exam Room at exams@missouri.edu.

What to bring

The majority of proctored exams are closed-book, which means that you will not be allowed to access your textbook(s), notes, or other resources while taking the exam unless otherwise indicated in your course exam information.

You will need to bring the following to your testing site:

  • Pen or pencil
  • A valid photo ID (i.e., MU Student ID card)
  • Your MU student number
  • Other items specified by your course exam information