Some courses require that you take proctored exams. The myZou course description, your course syllabus and/or instructor will notify you about this stipulation. It is your responsibility to seek and identify a proctor and site which meet our qualifications. If your course has online exams, please confirm with your proctor that they are able to provide you with internet access.

Whether you intend to take your exams in the Mizzou Online exam room or at another exam site, please review the "Scheduling Exams" information in your course's Canvas site. If you have questions after reviewing the information in your course's Canvas site, please email exams@missouri.edu.

Exams at Mizzou Online Exam Room

  • You must schedule your exam during its window of availability.
  • Appointments are required.
  • Two business days advance notice is required for appointments.
  • Seats are subject to availability.

Scheduling

Please read the Scheduling Exams information posted in Canvas.

  1. To schedule an exam at the Mizzou Online office, you will access the Appointment Management link within your course’s Canvas site.
  2. Choose the course you wish to schedule.
  3. Choose the exam you wish to schedule- a minimum of two business day notice is required for appointments.
  4. Review the seating calendar. You will only see dates and times where seats are available. Select and confirm your preferred date and time. Please choose an appointment time that does not conflict with your campus classes and exams, work, or other personal commitments.
  5. You will receive an automated email confirming your test appointment. Please review the message carefully and familiarize yourself with the Test Day Procedures section below.

Location

Exams are given in 10 Heinkel Building unless otherwise notified. The Heinkel Building address is 201 S. 7th Street. Please use the 7th Street entrance and take elevator or stairs to basement. Mizzou Online does not validate parking or offer parking passes. You may also view available parking spaces on the MU Parking and Transportation Services website.

Office hours

Appointment time blocks are Monday — Friday:

  • Block 1: 8 a.m. to 10 a.m.
  • Block 2: 9 a.m. to 11 a.m.
  • Block 3: 10 a.m. to 12 noon
  • Block 4: 11 a.m. to 1 p.m.
  • Block 5: 1 p.m. to 3 p.m.
  • Block 6: 2 p.m. to 4 p.m.
  • Block 7: 3 p.m. to 4:55 p.m.

Note All student exam activity ends at 4:55 p.m. Our office closes at 5 p.m.

Note Exams must be submitted before the office closes regardless of the time limit allotted for the exam. Exams longer than 2 hours are not eligible to be scheduled in Block 7.

Test day procedures

Students will:

  • Arrive 10-15 minutes before the scheduled testing time. Late arrivals will not be permitted to test.
  • Use bathroom, review notes, and/or finish food or drink items before entering the check in area.
  • Place all personal belongings in a locker. No cell phones, smart watches, personal electronics, bags, wallets, hats, coats/jackets, sunglasses, books, notes, food or drink are permitted in the exam area.
  • Bring and present a photo ID (e.g., valid MU ID, driver's license, passport, or military ID).
  • Give ID and locker number to proctors before receiving test materials.
  • Turn out pockets and roll up sleeves at request of proctors.

Exam areas are under video surveillance. Accessing any personal electronics, including, but not limited to, cell phones, laptops, watches and any other non-medical devices during an exam is strictly prohibited. Leave any such devices in your assigned locker. If a proctor sees such a device, or anything resembling such a device, your examination will immediately end and you will be reported to your instructor. Additionally, a recording of any such incident will be provided to your instructor. Academic dishonesty will be dealt with according to University of Missouri policy.

Testing center staff will:

  • Check student photo ID, then retain the ID at check-in station.
  • Request student to turn out pockets and roll up sleeves.
  • Provide the student with testing materials and instructions.
  • Direct the student to a specified seating area (where student will be under both visual and video observation)
  • Enforce exam time limits.
  • Ensure that students do not use any prohibited materials/resources.
  • Collect all scratch paper and other test materials.
  • Return ID at end of exam.

Cancellations

  • Only 1 cancellation is permitted.
  • Missing your appointment is considered a cancellation.
  • You are able to complete one self-service cancellation from the Appointment Management link located in your course’s Canvas site. Click the “cancel an existing appointment” link and follow the prompts.
  • Once you confirm the cancellation, you will be able to enter a new appointment request. The two business day minimum will apply for all new appointments.
    • Due to the short availability for exams, and the required two-day notice, rescheduling may not always be possible.
    • If you do not keep an appointment, you will be coded as a no-show which will count as the one allowed cancellation.
  • If you have questions about how a cancellation may affect you, please contact Mizzou Online before cancelling your appointment.
  • If you fail to keep the rescheduled appointment, you will be prohibited from requesting the exam for a third time. You will be required to take the exam elsewhere with an approved proctor, unless you have written documentation of serious, extenuating circumstances. Contact Exams@Missouri.edu with questions about cancellation of a second appointment.
  • The only other approved face-to-face testing site in Columbia, MO is MU Testing Services located in Parker Hall; this site will assess a proctoring fee. A completed Mizzou Online Semester-Based Proctor Application Form must be submitted in order to test there. We require a minimum of one business day advance notice to deliver exams.

Exams outside Columbia, Missouri

Finding an approved proctoring site

Mizzou Online reserves the right to approve or reject proposed exam proctors or exam locations at any time. Relatives and co-workers or work supervisors are not eligible to serve as proctors regardless of educational credentials.

Note Due to logistical constraints, students in 8-week courses must take exams at sites within the continental U.S.

Approved proctors typically include:

  • Any public library; or, the library of any accredited university, college, or community college, under the supervision of a certified professional librarian
  • Any accredited university, college, or community college testing center
  • Any university of Missouri Extension Center in the state: Northeast Missouri, Northwest Missouri, Southeast Missouri, Southwest Missouri
  • The distance education offices of institutions that are members of the University Professional Continuing Education Association (UPCEA)
  • U.S. Embassies
  • Military base education or training officers
  • International students may take exams at libraries or college/ university testing centers, or at U.S. Embassies. The proctor must be able to read and speak English in order to properly administer the exam. Check this site to identify potential testing centers in other countries: http://www.whed.net/home.php

Once you have selected a test site proctor, you must submit a Mizzou Online Semester-Based Proctor Application Form. A new, separate form is required for each course, each term. Forms from previous terms are not retained.

  • Complete your personal information in the top right corner of the application. After having the proctor sign the form, then scan and email the form to exams@missouri.edu. Applications must be submitted at least ten (10) business days in advance of the first test date.
  • Once your site and proctor have been approved, you will be notified. Testing details will be sent to your proctor a minimum of two business days before each exam begins.
  • It is assumed that the proctor has agreed to supervise all exams for the course. Should you need to change proctors or test sites, you must submit a new Mizzou Online Semester-Based Proctor Application Form.

If you have questions or concerns regarding a test site proctor, please contact our office at exams@missouri.edu.

Exams with Examity

Some courses offer online remote proctoring service through Examity. The Examity option will only appear in eligible courses as a testing option under the Scheduling Instructions posted in the Canvas course site.

This service will charge you a proctoring fee based on the length of the test and how far in advance you make the appointment. We recommended that you schedule appointments a minimum of 72 hours (3 days) in advance to avoid paying additional premium service fees and to ensure you obtain an appointment that suits your personal schedule.

Fees

Standard fee for exams lasting 90 – 120 minutes: $12.50

On demand scheduling fee: Appointments made with less than 24 hours advance notice will accrue an additional $5.00 extra per exam AND are subject to availability.

Cancellation/Rescheduling fee: $5.00 of the pre-paid appointment fee will NOT be refunded for tests cancelled or rescheduled within 24 hours of the existing appointment.

Please refer to your Canvas course site for more detailed information.

Requirements

  • You must have a photo ID on hand for every exam.
  • You must complete the Computer Requirements Check before your exam to ensure your computer is compatible with their system.
  • You must have a webcam and microphone enabled.
  • It is your responsibility to set up your Examity account and schedule exams in advance of their due dates.
  • You will be responsible for paying the proctoring fees for the online service.
  • You must plan ahead to have a quiet, private area for your testing session.
  • You should plan ahead to insure that you are not interrupted by your cell phone or other people during your exam period. People entering your exam area while you are testing can result in your exam being stopped/ disqualified.
  • Your desk/work station must be clear of any notes, books, papers, or personal electronics.
  • You are expected to remain at your computer for the duration of the exam. Getting out of your seat or staring off screen is not permitted.
  • Important Examity will end your exam session if any of the following behaviors occur and an incident report will be sent to your instructor for further action.
    • You leave the room- no bathroom breaks will be allowed.
    • Proctor sees another person enter the room or is observed in the room (other than small child/infant).
    • Proctor hears you or another person speaking during the exam.
    • Proctor hears you rustling papers, or other unusual sounds.
    • Proctor sees you access a prohibited item (books, notes, papers, personal electronics, calculators, headphones or other devices) or you attempt to open any programs, additional web browsers, websites or documents.
    • Proctor observes prohibited items in your work area during room scan or requested re-scan.
    • You refuse to comply with proctor’s request to re-scan work area

Students with disabilities

If disability-related accommodations are necessary (for example, a note taker, extended time on exams, captioning), please register with the MU Disability Center and send a copy of your Memo of Accommodation to both your instructor and exams@missouri.edu. Mizzou Online must have your Memo a minimum of two weeks in advance of the FIRST test date to ensure the instructor has time to adapt the exam.

If you have questions, please email the Mizzou Online Exam Room at exams@missouri.edu.