Zoom recording retention: Important changes on Dec. 22

December 2, 2020

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Zoom Update

Zoom has been an invaluable tool for teaching, learning and collaborating this semester and we’ve used the recording capabilities to their fullest. However, our storage space for these recordings has run out. A tool called Panopto is our solution for saving Zoom class recordings in future semesters (see below for more on Panopto). To address the Zoom Cloud Recordings storage capacity issue, the retention time period inside Zoom on recordings will reduce 120 days to 45 days. Beginning on December 22, 2020, Zoom Cloud Recordings will only be available for 45 days. Recordings prior to November 7, 2020, will be deleted.

To save your Zoom cloud recordings for your course(s):

Please move any course recordings to Panopto as soon as possible since they are an academic record under FERPA rules. If you have downloaded your Zoom recordings to your computer, you can still move them into Panopto. If you already have your course Zoom recordings going into the Panopto meetings folder, you don’t need to do anything else because they already are being saved.

To save other types of Zoom cloud recordings:

If you do not want to use Panopto or do not have a Canvas course site where both are enabled, you may download the cloud recordings, then save them on your computer or into Google Drive or One Drive.

Where do my Zoom recordings go when they are deleted?

Zoom cloud recordings older than 45 days will move into Trash, where they will be available for 30 days. You can get them back by using this process.

What do I need to do going forward to save my Zoom class recordings?

Make sure you have your course recordings going into Panopto, and reference the Panopto links in Canvas for students.

Please email us at keeplearning@umsystem.edu with your questions.

Sincerely,

UM System Zoom Administrators

Office of eLearning

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