Getting started with SmarterProctoring

Assignments, Quizzes and Exams Smarter Proctoring

Your instructor may require proctoring for online exams. If you are like a lot of students, you may experience test anxiety or feel nervous about the online testing process. If your instructor requires it, take some time to familiarize yourself with what you will need in order to access online proctoring before the day of your exam so you feel as prepared as possible.  

Most courses that require online proctoring will use SmarterProctoring. SmarterProctoring is an advanced solution for online test security, remote, automated and live test proctoring, and for scheduling face-to-face proctoring. Depending on the options your instructor chooses, you may be able to take a test using automated proctoring (at no fee), schedule a face-to-face proctoring session with your instructor or Teaching Assistants (TAs), (at no fee), schedule a live, online proctoring session (for a fee), or with a campus testing center or other authorized proctors (may be for a fee). 

Some assessments in your online course might require the use of the SmarterProctoring Platform. SmarterProctoring is a remote proctoring system that uses advanced machine learning and facial detection technology to ensure test integrity.

The program is optimized to protect your security and privacy while providing a proctored environment to replace classroom testing.

What will I need to use SmarterProctoring?

Note: Contact your instructor immediately if you do not meet the technical requirements (desktop or laptop with a webcam) or if you use a screen reader for accessibility.

Test Day

  • Have your photo ID ready (a student ID, driver’s license, passport, or other government issued ID)
  • Have your webcam, microphone, and speakers turned on
  • Check your power source (plug in the computer or ensure you have a fully charged battery) and internet connection (you may check your connection speed with this tool)
  • Clear your desk/workstation of any books, papers, cell phones, or other personal electronics not allowed for the test

How do I start an exam with SmarterProctoring?

  • Restart, or refresh, your Chrome browser before logging into your course.
  • In Canvas, click on the SmarterProctoring tab in your class' Course Navigation Menu.
  • Locate your exam and choose Start Exam or Choose Proctor (if the test allows face-to-face proctoring as well).
  • Follow the onboarding prompts and use the Help chat bubble to get assistance from a SmarterProctoring agent if you run into issues starting the exam.
  • You may be required to show your ID and to do a room scan. 
  • A detailed walkthrough of starting a SmarterProctoring test is available. This video shows you what a proper room scan should look like. 

What should I do if I have trouble getting started or while taking a test?

  • Common trouble areas are microphone access on Windows, camera and microphone access on Macs, and screen recording permissions on Macs. The links provided show you how to fix these with simple changes to settings. 
  • At any time during a test, you may click the Chat button to reach SmarterProctoring help. 
  • If you are unable to complete the test, please contact your instructor immediately.

Helpful Links