Student support

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We are fully invested in propelling you to a remarkable future. Our academic resources and support services reflect innovations in education, delivering all that you need to achieve your best as you work toward your academic and career goals.

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Whether you are a current or prospective student, this is your home base for information about every one of the four world-class campuses that form the foundation of Missouri Online. Learn more about the future-transforming experience you can expect at the campus that fits you best. Select a university above to get started.

Libraries

You will be able to access online resources available at the main Ellis Library, branch libraries and not to mention — research articles from 500 different data services. The library also set up a special portal for online students where you can reach out to librarians.

The Learning Center

The MU Learning Center provides academic support to all undergraduates at the University, including the following programs and services:

  • Tiger Tutors: Review, ask questions and discuss problems with knowledgeable tutors in several lower-level courses. Free with no appointment necessary.
  • Academic Coaching: Meet with an Academic Coach for questions, learning strategies and more to make the most of your time inside and outside of class.
  • TRiO Program: This program is designed to help promising students from underrepresented groups meet the demands of a college education.
  • Learning and Study Strategies: Techniques and strategies for improving academic learning in order to become a more successful college student.
  • Resources for All Mizzou: Students Find information for different resources on and off-campus that can help support you academically, physically and emotionally.

For further information about the Learning Center services, contact them at 573-882-2493, lc@missouri.edu or chat with them on their website.

Disability Center

If you need academic accommodations like alternative course formats, interpreters, or note-takers, reach out to the Disability Center. Start the process.

Student health services

The Student Health Center provides a variety of health-related services and information. 

  • Students enrolled solely in online courses are not automatically billed the Prepaid Health Fee through the Cashiers Office.
  • By paying the health fee each semester, students who are in close proximity to campus may take advantage of services such as primary-care physician visits, in-house lab work, and a pharmacy.
  • Students also may use the Student Health Center on a fee-for-service basis.

For further information on health services, contact the Student Health Center via telephone: 573-882-7481, or visit the Student Health Center's website.

Student ID cards

All new Mizzou students taking university courses for credit can request an ID card (Mizzou TigerCard) at no charge. When presented with a photo ID such as your driver’s license, the student ID allows you to:

  • Access any University of Missouri System library (Mizzou, UMKC, Missouri S&T, UMSL).
  • Request books through MERLIN or MOBIUS.
  • Use computer labs on campus.
  • Use for student discount purchases (movie tickets, Mizzou event tickets).

The first ID is free of charge. If a replacement ID is requested, the charge is $25. The charge will be made to your student account through the Cashiers Office.

If you plan to come to Mizzou’s campus to obtain an ID card, see the Division of IT website for instructions.

If you do not plan to visit Mizzou’s campus to obtain an ID card, you may request that one be sent to you.

To obtain your student ID as a distance student, you’ll need to submit a school-appropriate photo for verification.

To submit your photo, go to idcardmanager.missouri.edu, log in, and click Submit ID Photo. In step three of the verification steps, click Upload a New Photo and add your photo for verification. For upload tips, go to: https://doit.missouri.edu/services/id-card-details/id-card-faqs/.

After submitting your photo, watch your university email for a verification confirmation. If your status says "PENDING” for more than 2 business days, you must re-submit your photo. This indicates that your photo and ID Document were not successfully uploaded.

Once you receive the verification email, you can officially request your ID from Missouri Online. Follow the directions to submit your request. Please include "ID request" in the subject line and email the information below to missourionline@umsystem.edu:

  • First name
  • Last name
  • Student number
  • Address, city, state, country, ZIP
  • Phone number
  • Email address

We will mail your ID to you.

Academic integrity

Before submitting an assignment, it is a good idea to become familiar with the university’s academic integrity policy. Whenever you aren’t sure how to handle something, such as citing a source you found at the library or figuring out what is and isn’t plagiarism, ask your course instructor.

Resources involving academic integrity 

FERPA

The Family Educational Rights and Privacy Act of 1974 (Buckley Amendment) prohibits access to, or release of, educational records or personally identifiable information contained in such records (other than directory information) without the written consent of the student. Please see the Office of the University Registrar for full explanation and regulatory exceptions.

Directory information may be shared, unless restricted. The University of Missouri defines directory information as a student's name, address, telephone listing, email address, major field of study, participation in officially recognized activities and sports, dates of attendance, degrees and awards received, student level, enrollment status in any past or present semester (i.e., full-/part-time), and the most recent education agency or institution attended. To restrict your directory information see the directory information section on the Office of the University Registrar FERPA page.

Note: If directory information has been restricted, then no information will be released even to designated parties.

Your next steps

When you earn a degree online from Mizzou, your diploma says “University of Missouri-Columbia.” We want you to make the most out of graduating as a Tiger. Access the Mizzou Career Center to get advice and search for jobs and internships.

More about commencement and alumni support

Looking for more resources?

Mizzou has gathered information that students often need so you can get help with technology and stay connected. Visit MizzouOne to find more student resources.

Libraries

You will be able to access online resources available at the libraries, databases, eJournals and more. 

Student Academic Support Services

UMSL Student Academic Support Services (SASS) provides students with access to coaching and tutoring. Learn more about SASS offerings.

Writing Center

Undergraduate and graduate students can sign up for virtual appointments with consultants or submit any online writing project to get feedback. Close to campus? Schedule or drop into a consultation with the UMSL Writing Center.

Disability Access Services

If you need academic accommodations like alternative course formats, interpreters or note-takers, reach out to Disability Access Services. Start the process.

Health and Counseling Services

UMSL provides a variety of health-related services and information, including general health services and counseling. Visit the Health Services and Counseling Services pages for more information.

Academic Honesty

Before submitting an assignment, students should become familiar with the university’s academic honesty policies. Whenever you aren’t sure how to handle something, such as citing a source you found at the library or figuring out what is and isn’t plagiarism, ask your course instructor.

Resources involving academic integrity

FERPA

The Family Educational Rights and Privacy Act of 1974 (Buckley Amendment) prohibits access to, or release of, educational records or personally identifiable information contained in such records (other than directory information) without the written consent of the student. Please see the Office of the Registrar for full explanation and regulatory exceptions.

Your next steps

When you earn a degree online from UMSL, your diploma says “University of Missouri-St. Louis” We want you to make the most out of graduating as a Triton. Access our Career Services Office to get advice and search for jobs and internships.

More about commencement and alumni support

Looking for more resources?

UMSL has gathered information that students often need so you can get help with technology and stay connected. Visit UMSL Student Resources to find more student resources.

Library

You will be able to access online resources available at the Curtis Laws Wilson library, databases, eJournals and more. The library set up a special page where you can find information specifically for distance students.

Student Success Center

Missouri S&T’s Student Success Center provides students with access to coaching/mentoring and tutoring. This free online service can connect you with a success coach that can help you with time management, study skills and more. Learn more about the Student Success Center’s offerings.

Writing Center

Students can sign up for appointments with consultants or submit any online writing project to get feedback. 

Disability Services

If you need academic accommodations like alternative course formats, interpreters, or note-takers, reach out to Student Disability Services. Start the process.

Health and well-being

Missouri S&T provides a variety of health-related services and information, including: 

  • Student health services
  • Counseling services
  • Care management services

Visit the Student Health and Well-Being page for more information.

Academic integrity

Before submitting an assignment, it is a good idea to become familiar with the university’s academic integrity policy. Whenever you aren’t sure how to handle something, such as citing a source you found at the library or figuring out what is and isn’t plagiarism, ask your course instructor.

Resources involving academic integrity

FERPA

The Family Educational Rights and Privacy Act of 1974 (Buckley Amendment) prohibits access to, or release of, educational records or personally identifiable information contained in such records (other than directory information) without the written consent of the student. Please see the Office of the University Registrar for full explanation and regulatory exceptions.

Your next steps

When you earn a degree online from Missouri S&T, your diploma says “Missouri University of Science and Technology” We want you to make the most out of graduating as a Miner. Access our Career Resources to get advice and search for jobs and internships.

More about commencement and alumni support

Looking for more resources?

Missouri S&T has gathered information that distance students often need so you can get help with technology and stay connected. Visit the Distance Students Resource page.

Before you start

Take an online readiness survey and read some tips about learning online with UMKC.

UMKC Online Orientation

This orientation site is an overview of the resources and services provided to you as an online student. You’ll learn how to access UMKC’s digital campus, connect with advising, sign up for classes, check your email and contact the full range of student services. Attend virtual orientation.

NetTutor

The free tutoring service, NetTutor, offers a variety of modes to get online help. Some of the course content tutoring that is supported for UMKC students by NetTutor includes the following:

  • Biology
  • Chemistry
  • Calculus
  • Physics
  • Statistics
  • Writing
  • Spanish
  • Nursing

An Introduction to NetTutor

How to use NetTutor

NetTutor Schedule

Go to NetTutor

Technical Requirements

Compatible Browser Test

For best performance, please use Google Chrome or Mozilla Firefox. You must enable pop-ups in your browser.

Troubleshooting

If you are having trouble using NetTutor, there are three ways to get help:

  • Customer Support Request Link: In the NetTutor system, there is a customer service support link where you are taken to a form to fill out. A customer service representative will respond as soon as possible.
  • Emailing Customer Service: You can also email customer service at support@linksystems.atlassian.net.
    • Please include your name, UMKC SSO and list University of Missouri-Kansas City as the institution. In your message, please be as specific as possible about the issue you are experiencing.
  • Calling Customer Service: You may also call NetTutor (813-674-0600 extension 204) Monday through Friday, 8:00 a.m. to 4:30 p.m. CST.

Supplemental Instruction

Supplemental Instruction (SI), created at the University of Missouri-Kansas City, is a non-remedial approach to learning that supports students toward academic success by integrating “what to learn” with “how to learn.” SI consists of regularly scheduled, voluntary, out-of-class group study sessions driven by students’ needs. Sessions are facilitated by trained peer leaders who utilize collaborative activities to ensure peer-to-peer interaction in small groups. SI is implemented in high-risk courses in consultation with academic staff and is supported and evaluated by a trained supervisor. Learn more about SI.

Applied Language Institute

The Applied Language Institute (ALI) is the English-for-Speakers-of-Other-Languages (ESOL) program for the University of Missouri-Kansas City (UMKC). Whether studies are for personal, academic or professional purposes, classes are designed for success in English fluency and for your cultural enrichment. Explore the ALI website.

Student Success Center

A collaboration between students and the university, the Student Success Center is specially designed to promote academic success. The offices located in the Student Success Center work together seamlessly to provide students with the support they need to develop, grow and graduate. The Student Success Center will play a key role in enhancing the overall student experience at UMKC. Visit the Atterbury Student Success Center website.

Libraries

You will be able to access online resources available at the main Miller Nichols library, branch libraries, databases, eJournals and more. 

Academic Support and Mentoring

UMKC Academic Support and Mentoring provides students with access to coaching/mentoring and tutoring. Learn more about Academic Support and Mentoring offerings.

The Writing Studio

The UMKC Writing Studio provides expert, individualized assistance with a variety of writing assignments. One-on-one peer consultation is provided free of charge to undergraduate and graduate students on-campus or online. There are additional writing resources available to graduate students through the School of Graduate Studies, UMKC Libraries and the Blackboard organization site “Writing Resources for Graduate Students.”

Website: Writing Studio
Phone: 816-235-1146
The Writer’s Hotline: 816-235-2244
Email: ferrelt@umkc.edu (Thomas Ferrel, Director)

UMKC Tutoring

UMKC Tutoring is dedicated to providing individual tutoring for students at UMKC. Trained, part-time student tutors offer free assistance to all UMKC students. Students may work individually or in small groups with tutors. One-on-one appointments are available, or students may see tutors on a walk-in basis.

Website: UMKC Tutoring
Phone: 816-235-1179
Email: lmking@umkc.edu

Disability Services

If you need academic accommodations like alternative course formats, interpreters, or note-takers, reach out to Student Disability Services. Start the process.

Health and wellness

UMKC provides a variety of health-related services and information, including general health services and counseling. Visit the Student Health and Wellness page for more information.

Financial Wellness Center

UMKC's Financial Wellness Center helps you plan your personal finances and create money goals. Take advantage of free, one-on-one financial coaching, workshops and digital resources. You can find advice and tips for paying for college, FAFSA, budgeting and managing credit and debt. Visit the Financial Wellness Center website. 

Academic honesty

Before submitting an assignment, it is a good idea to become familiar with the university’s academic honesty policy. Whenever you aren’t sure how to handle something, such as citing a source you found at the library or figuring out what is and isn’t plagiarism, ask your course instructor.

Resources involving academic integrity

FERPA

The Family Educational Rights and Privacy Act of 1974 (Buckley Amendment) prohibits access to, or release of, educational records or personally identifiable information contained in such records (other than directory information) without the written consent of the student. Please see the Office of the University Registrar for full explanation and regulatory exceptions.

Your next steps

When you earn a degree online from UMKC, your diploma says “University of Missouri-Kansas City” We want you to make the most out of graduating as a Roo. Access our Career Resources to get advice and search for jobs and internships.

More about commencement and alumni support

Looking for more resources?

UMKC has gathered information that students often need so you can get help with technology and stay connected. Visit UMKC Central to find more student resources.

Student complaint resolution

Students enrolled in distance education courses who have a complaint about a course or experience should follow the complaint policy for their respective home institution. Find more information about the student complaint resolution process section for your university.

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